Introduction to Our Return Policy
At Arlik Interiors, we value customer satisfaction above all else. We understand that sometimes a purchase may not meet your expectations or needs. This page outlines our return policy to ensure a smooth and transparent process for our valued customers.
Eligibility for Returns
We accept returns within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It should also be in the original packaging. Certain items, such as custom-made furniture and clearance items, are not eligible for return.
Return Process
To initiate a return, please contact our customer service team with your order number and reason for return. Our team will provide you with a Return Authorization (RA) number and detailed instructions on how to send your item back to us. Please note that return shipping costs will be the responsibility of the customer, unless the return is due to a defect or error on our part.
Refunds and Credits
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please be aware that the original shipping costs are non-refundable.
Contact Us
If you have any questions about our return policy or need assistance with a return, please don’t hesitate to reach out to our customer service team. We are here to help and ensure your experience with Arlik Interiors is a positive one.
Return Mailing Address: 13053 34 street NW Edmonton Alberta Canada, T5A3K1