Questions:

1: How to upload video and picture?

Please use the type c connect both screen and your computer(Windows/MAC both ok), after your computer showed the screen disk, than, please move your right video format(10inch Vertical display screen video no more than 800*1280) into VIDEO file, picture into PIC file.

If your order with Horizental display(16:9), so pls make sure for your picture and video both are horizental display before upload into our screen, if not, pls convert your original piture and video display way into horizental display first.

If your order with Vertical display(9:16), so pls make sure for your picture and video both are vertical display before upload into our screen, if not, pls convert your original piture and video display way into vertial display first.

If showed NO File on Screen, pls check: 1: If you put video into Video FOLDER, picture into PICTURE FOLDER.  

2: Pls check your resolution is no more than 800*1080

2: How long will be the video？

Our screen built in speaker, with internal 1GB memory for client to put their videos. So your video no more than 800MB will be ok to upload. And it will play in loop about 2-3hours after full charged.

3: Drop-shipping

Drop-shipping support.. for one by one order ship, store price is the best one, no any difference. we will ship regards client order delivery address, without any factory info .

4: Our Screen Not Support 1:1 format(picture and video)

5: All of our products not include the import tax. client need do this by themself after package arrive.

6: About return

If model with quality problems or something that you think you can’t solve, please contact us first at messenger, we will try our best to help you. If for return, we will advice on this.

 

Product Specs: